If you have questions or concerns regarding this statement, you should first contact info(at)sarahbuckley.com or Sarah Buckley and her staff at +61 415 155 494
Collection of Information
When you subscribe to our newsletter, we collect your details in order to provide this service. We retain the details that you provide on the opt-in form: your name, email, status as parent or professional and what you are interested in.
When you purchase from our website, we also collect data from you in order to fulfil your orders and we retain your details to streamline future sales. We do not keep your credit card details- see below. We do not join you to our mailing list unless you request this.
We also maintain a record of the interactions that you have had with us, so that we can offer you the best service. Your correspondence may also be collected and stored in regard to sales, support and accounts, including emails.
Any details collected are used to provide you with our products and/or services, and a high level of customer service. Correspondence is recorded in order to provide services, and to assist in our staff development.
If you wish to see or amend your data, or if you want all of your data to be deleted from our systems, please contact us at info(at)sarahbuckley.com.
Storage of Collected Information
The security of your personal information is important to us.
Your personal data, as entered in our optin form, or as collected when you make a purchase, is stored in our systems. The controller is Sarah Buckley, contactable at info(at)sarahbuckley.com or via her staff at +61 415 155 494.
The data is processed and stored with a US-based company called Infusionsoft. (www.infusionsoft.com).
In addition, information from the optin form is also stored on our website securely via SSL inside Australia, with www.ventralIP.com.au At present, we do not have a time limit for expiration of data.
When you enter sensitive information (such as credit card numbers) on our website through our Eway merchant portal, that information is encrypted using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details.
If you pay via Paypal, you will be directed to that site for payments and collection of all information.
If you have any questions about security on our Website, you can email us at info(at)sarahbuckley.com.
Access to Collected Information
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at info(at)sarahbuckley.com.
You can unsubscribe at any time by clicking the Unsubscribe button at the bottom of the newsletter, or by emailing us info(at)sarahbuckley.com.
When you unsubscribe, we may retain your details in our system in case of future contact and purchases. If you wish to see or amend your data, or if you want all of your data to be deleted from our systems please contact us info(at)sarahbuckley.com.
If you purchase a product or service from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, email, and postal address) and financial information (such as credit card number, expiration date).
We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
We use personally identifiable information for essential communications, such as emails, accounts information, and critical service details.
We may also use this information for other purposes, including promotional emails and newsletters, if you opt in to this service.
If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by clicking “unsubscribe” at the end of our promotional emails or by emailing us at info(at)sarahbuckley.com
We do not share your information. If your personal information was to be collected by any third party that is not our agent/service provider, you would be contacted beforehand so you can make an informed choice as to whether or not to share your information with that party.
We may at our discretion use other third parties to provide essential services on our site or for our business processes, for example website plug-ins that run our shop. We may share your details as necessary for the third party to provide that service.
These third parties are prohibited from using your personally identifiable information for any other purpose. We do not share any information with third parties for any unknown or unrelated uses.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.
Links on the Gentle Natural Birth site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain names of www.gentlenaturalbirth.com and www.sarahbuckley.com.
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by Email, or by means of a notice on our homepage.
Gentle Natural Birth Security Policy
The Gentle Natural Birth store offers the eWAY Payment Gateway as an option for its Australian online credit card transactions. eWAY processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet.
We also use PayPal as a payment portal, generally for purchases outside Australia.
All online credit card transactions performed on this site using the eWAY gateway are secured payments.
- Payments are fully automated with an immediate response.
- Your complete credit card number cannot be viewed by Gentle Natural Birth or any outside party.
- All transactions are performed under 128 Bit SSL Certificate.
- All transaction data is encrypted for storage within eWAY’s bank-grade data centre, further protecting your credit card data.
- eWAY is an authorised third party processor for all the major Australian banks.
- eWAY at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by Gentle Natural Birth
For more information about eWAY and online credit card payments, please visit www.eWAY.com.au
For more information about Paypal, visit www.paypal.com